by Iain Ogilvie | Nov 30, 2023 | service alert, zimbra
We will be updating our Zimbra Servers to Zimbra 10 over the course of the next 2 weeks. This work will be performed between 22:00 – 01:00 BST on the following dates, and each will incur a short period of downtime whilst the upgrades are applied: Zimbra002 –...
by Iain Ogilvie | Oct 17, 2023 | service alert, zimbra
In preparation for upgrading to Zimbra 10 later this year, we will be performing a number of server upgrades over the next couple of weeks. This work will be performed between 22:00 – 01:00 BST on the following dates, and each will incur a short period of...
by Iain Ogilvie | Jan 19, 2023 | service alert
We are currently seeing an increased number of bounces when customers are sending email to GMail accounts. The usual error message contains: “This message does not pass authentication checks”. In most cases emails are rejected by GMail for failing an SPF...
by Iain Ogilvie | Sep 6, 2022 | service alert
We have received a large number of calls, emails and tickets from former MrSite customers who have continued to host their email with us and are currently not receiving any email. The issue in all cases has been that the mail records (MX Records) for the customers’...
by Iain Ogilvie | Jul 13, 2022 | service alert
Latest Update (11:00 14/07/22): It looks like the DNS issue with TSO Host has now been resolved. Background: In the last 24 hours we have received a large number of calls, emails and tickets from former MrSite customers who have continued to host their email with us....
by Iain Ogilvie | Sep 24, 2020 | service alert
The zimbra002 upgrade went as planned last night. It took about 2 hours in the end because there are more files on that server, so it took a bit longer to process. There will be another short (< 5 min) outage tonight at 10pm, and then again one evening next week, and...
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