by Iain Ogilvie | Sep 17, 2020 | service alert
We’re pleased to say the upgrade to zimbra004 went as planned last night, with a total downtime of approx 75 minutes. There will be another short outage tonight at 10pm to move some files around (< 5 minutes). Also, reminder that zimbra002 will be going through...
by Iain Ogilvie | Sep 7, 2020 | service alert
We’ve been making some changes on our back-end mail servers that resulted in a number of accounts being moved to a new server. This was done without disruption except for those who are SMTP forwarding to Microsoft 365. This disruption was caused by Microsoft...
by Iain Ogilvie | Aug 20, 2020 | email hosting, service alert
Next Thursday 27th August we will be performing a hardware upgrade for zimbra003 to take it onto newer faster hardware and full SSD disk system. This work will start at 10pm BST, and will hopefully complete within an hour or less, but it is possible that it will take...
by Iain Ogilvie | May 29, 2020 | service alert
We are making some backend changes that is affecting the IP addresses of our MX records. If you use our MX records, or have delegated your MX to us, you don’t need to do anything. However, if you have set your own MX records, please alter them to point to the...
by Iain Ogilvie | Mar 24, 2020 | business continuity, service alert
All of our staff are working normally, but remotely, and have access to all necessary support tools and the network. Services and support will continue as usual – if you have a support query please email support@verygoodemail.com and we will respond as quickly...
by Iain Ogilvie | Mar 6, 2020 | service alert
We are going to do an emergency reboot at 11pm tonight of one of our back-end mail servers. The filing system has started to have some unusual delays. This happened to another server about a year ago and a reboot fixed it. As this server has been up for 4 years, we...
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