by Iain Ogilvie | Mar 18, 2025 | service alert
For those users using our old Roundcube-based webmail service (webmail.verygoodemail.com or vwm.overssl.net in most cases), please note that we are retiring this service at the end of April. We would kindly request that you move over to our main webmail service at...
by Iain Ogilvie | Mar 18, 2025 | service alert, service enhancement
Dear Partner, We’ve been busy working on a number of enhancements to our services in recent weeks, so time for a quick news update! Old Webmail Platform finally closing Having been officially unsupported for the last decade our legacy webmail, based on Roundcube, will...
by Iain Ogilvie | Feb 24, 2025 | service alert
There appears to be an issue affecting customers on the BT/Virgin/O2/365 networks. We’ve had a number of reports from customers having issues connecting to their email – both via email clients such as Outlook and Thunderbird, as well as accessing webmail...
by Iain Ogilvie | Feb 3, 2025 | service alert
On Wednesday night, 5th February, we will be moving two core mail servers from one rack to another in our data centre. Each one could suffer an outage of up to 30 minutes during the move – though hopefully much less than that. Works will start after 11pm, and...
by Iain Ogilvie | Jan 21, 2025 | service alert
On Wednesday night (22nd Jan) we will be moving the three Zimbra servers in our data centre to a different rack. This work will start shortly after 10pm, and will involve a short outage for each server, hopefully in the region of 10-15 minutes, but possibly longer if...
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