by Iain Ogilvie | Mar 21, 2024 | service alert, service enhancement
GMail, along with a number of other email platforms, are insisting on stronger email credentials: setting an SPF Record for your domain is an absolute essential now, but DKIM and DMARC are becoming increasingly relevant. We have now launched support for DKIM –...
by Iain Ogilvie | Mar 5, 2024 | service alert
Further to our Service Alert of March 1st we are again seeing delivery issues to email addresses hosted by Microsoft. The issue eased over the weekend, but re-appeared yesterday afternoon. As result some emails to Microsoft recipients are stuck in outbound queues and...
by Iain Ogilvie | Mar 4, 2024 | service alert
It has become apparent that there are issues with the latest versions of Microsoft Outlook that preclude its use with non-Microsoft email platforms, such as ours....
by Iain Ogilvie | Mar 1, 2024 | service alert
We’re in the process of making some back-end changes on our outbound SMTP servers. This is resulting in using some different IP addresses when we send emails. Unfortunately, this can have some undesired effects with Microsoft as it can trigger their anti-spam...
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