For those users using our old Roundcube-based webmail service (webmail.verygoodemail.com or vwm.overssl.net in most cases), please note that we are retiring this service at the end of April. We would kindly request that you move over to our main webmail service at...

There appears to be an issue affecting customers on the BT/Virgin/O2/365 networks. We've had a number of reports from customers having issues connecting to their email - both via email clients such as Outlook and Thunderbird, as well as accessing webmail at...

On Wednesday night, 5th February, we will be moving two core mail servers from one rack to another in our data centre. Each one could suffer an outage of up to 30 minutes during the move - though hopefully much less than that. Works will start after 11pm, and...

On Wednesday night (22nd Jan) we will be moving the three Zimbra servers in our data centre to a different rack. This work will start shortly after 10pm, and will involve a short outage for each server, hopefully in the region of 10-15 minutes, but possibly longer if...

We've just been made aware of an issue that started on Wednesday night (8th Jan) and affects customers using our service to forward to Microsoft using *.mail.protection.outlook.com addresses. It seems that Microsoft changed something in the way they present the IPv6...

We’ve had reports from a number of former MrSite customers regarding intermittent inbound email delivery issues today. On investigation they all have the same thing in common - they are still using MrSite MX Records for their domains as follows: 10 a.mx.mrsitemail.com...

Further to our Service Alert of March 1st we are again seeing delivery issues to email addresses hosted by Microsoft. The issue eased over the weekend, but re-appeared yesterday afternoon. As result some emails to Microsoft recipients are stuck in outbound queues and...

It has become apparent that there are issues with the latest versions of Microsoft Outlook that preclude its use with non-Microsoft email platforms, such as ours....