Service Alerts

Service Alert: Mail Server Reboot

Further to our previous message, we are going to reboot the server mail001 at approx 11pm tonight as a precaution. We expect total downtime of this server to be in the region of 10 minutes and will have an engineer on site to make sure everything goes smoothly.

Service Alert: Mail Server POP3 Issues

Since 20:44 yesterday, we have experienced some intermittent POP3 issues on one of our back-end mail servers. We're not quite sure what is causing this, and suspect a software issue within the ZFS system. We have (hopefully) put in some changes that will stop this...

Service Alert: SSL Certificate Issues

The SSL certificate for was recently revoked with zero notice (it was due for renewal shortly), so we had to quickly replace it. This seems to have caused issues with iPhones and iPads complaining about the certificate, and is affecting users who are...

Admin Portal Access Issues

We are aware that, when using the standard access URL, users are getting a blank screen, instead of the login page. We believe this is a PHP issue and are currently investigating. In the mean-time please use with your standard...

Fax sending issue

Currently experiencing some outbound sending issues via one of our Telco providers - customers are getting engaged tones. Raised with network provider - update soon. Update: This was a Telco issue that has now been resolved.

Service Alert: zimbra004 Reboot

The Zimbra server, zimbra004 has just crashed and is being rebooted. Please bear with us while we get it back into action and accept our apologies for any inconvenience caused by this. UPDATE: Up and running again - may be slow for a few minutes as it catches up.