by Iain Ogilvie | Feb 3, 2025 | service alert
On Wednesday night, 5th February, we will be moving two core mail servers from one rack to another in our data centre. Each one could suffer an outage of up to 30 minutes during the move – though hopefully much less than that. Works will start after 11pm, and...
by Iain Ogilvie | Jan 21, 2025 | service alert
On Wednesday night (22nd Jan) we will be moving the three Zimbra servers in our data centre to a different rack. This work will start shortly after 10pm, and will involve a short outage for each server, hopefully in the region of 10-15 minutes, but possibly longer if...
by Iain Ogilvie | Jan 13, 2025 | service alert
We’ve just been made aware of an issue that started on Wednesday night (8th Jan) and affects customers using our service to forward to Microsoft using *.mail.protection.outlook.com addresses. It seems that Microsoft changed something in the way they present the...
by Iain Ogilvie | Nov 21, 2024 | service alert
We’ve had reports from a number of former MrSite customers regarding intermittent inbound email delivery issues today. On investigation they all have the same thing in common – they are still using MrSite MX Records for their domains as follows: 10...
by Iain Ogilvie | Mar 21, 2024 | service alert, service enhancement
GMail, along with a number of other email platforms, are insisting on stronger email credentials: setting an SPF Record for your domain is an absolute essential now, but DKIM and DMARC are becoming increasingly relevant. We have now launched support for DKIM –...
by Iain Ogilvie | Mar 5, 2024 | service alert
Further to our Service Alert of March 1st we are again seeing delivery issues to email addresses hosted by Microsoft. The issue eased over the weekend, but re-appeared yesterday afternoon. As result some emails to Microsoft recipients are stuck in outbound queues and...
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