by Iain Ogilvie | Jan 19, 2023 | service alert
We are currently seeing an increased number of bounces when customers are sending email to GMail accounts. The usual error message contains: “This message does not pass authentication checks” In most cases emails are rejected by GMail for failing an SPF...
by Iain Ogilvie | Sep 6, 2022 | service alert
We have received a large number of calls, emails and tickets from former MrSite customers who have continued to host their email with us and are currently not receiving any email. The issue in all cases has been that the mail records (MX Records) for the customers’...
by Iain Ogilvie | Jul 13, 2022 | service alert
Latest Update (11:00 14/07/22): It looks like the DNS issue with TSO Host has now been resolved. Background: In the last 24 hours we have received a large number of calls, emails and tickets from former MrSite customers who have continued to host their email with us....
by Iain Ogilvie | Sep 24, 2020 | service alert
The zimbra002 upgrade went as planned last night. It took about 2 hours in the end because there are more files on that server, so it took a bit longer to process. There will be another short (< 5 min) outage tonight at 10pm, and then again one evening next week, and...
by Iain Ogilvie | Sep 17, 2020 | service alert
We’re pleased to say the upgrade to zimbra004 went as planned last night, with a total downtime of approx 75 minutes. There will be another short outage tonight at 10pm to move some files around (< 5 minutes). Also, reminder that zimbra002 will be going through...
by Iain Ogilvie | Sep 7, 2020 | service alert
We’ve been making some changes on our back-end mail servers that resulted in a number of accounts being moved to a new server. This was done without disruption except for those who are SMTP forwarding to Microsoft 365. This disruption was caused by Microsoft...
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