Emails Circulating this morning re. ‘Reseller Account’

We are aware of a number of emails going out with the subject ‘Reseller Account Closed’ – please ignore these. For some reason these are being sent out by MessageHub this morning and can be ignored.

They are not malicious.

Fax sending issue

Currently experiencing some outbound sending issues via one of our Telco providers – customers are getting engaged tones. Raised with network provider – update soon.

Update: This was a Telco issue that has now been resolved.

New Gateway Control Interface

Gateway gets a Major Upgrade!

We’re delighted to announce the launch of our new Gateway Control Panel that picks up on recent design changes to our website and provides a number of new features, as well as more intuitive navigation.

email spam and virus filtering

New tools for Gateway include attachment filtering, spam digest controls and a range of comprehensive diagnostic tests – all combining to make our Gateway service even more powerful than before. New stats clearly demonstrate the value and results of using the service.

The new interface is live now and will run in parallel with the old interface for the next three months, after which we’ll discontinue the old one. This will take place on Tuesday 2nd August 2016.

To view the new Gateway interface point your browser at and use your existing login and password.

If you require any assistance, or have feedback on the new interface, please let us know at