Support
To contact our Support Team and to raise a Ticket – please email us at: support@verygoodemail.com
Access your services here…
Partner Portal
Access Portal
MailCore Webmail
Access MailCore Webmail
Access previous version
MessageBunker
Getting Started and Support Tools
Gateway
Support page for our SMTP Spam and Virus filtering solution.
Click here.
MailCore Pro
Quick-Start Guide for our core hosted email and office collaboration platform.
Click here.
Zimbra
Quick-Start Guide for our hosted Zimbra
solution.
Click here.
General Settings
Server Settings
Note: your ‘login/username’ is your email address.
Inbound Server:
mail.verygoodemail.com
Port: 993 (IMAP) or 995 (POP3)
Select TLS/SSL if option.
Outbound Server:
mail.verygoodemail.com
Port: 465
Select TLS/SSL if option.
You must enter your username/password
Set authentication to ‘Password’ if option.
MX Records
Changing your MX Records
In order to redirect your emails to us you need to change your current MX records to:
10 a.mx.verygoodemail.com
20 b.mx.verygoodemail.com
Please be aware that it might take up to 24 hours before your DNS changes fully propagate.
SPF Records
If required, set the SPF Record for your domain as follows:
v=spf1 include:_spf.verygoodemail.com ~all
More information on SPF Records can be found here.