by Iain Ogilvie | Jan 21, 2025 | service alert
On Wednesday night (22nd Jan) we will be moving the three Zimbra servers in our data centre to a different rack. This work will start shortly after 10pm, and will involve a short outage for each server, hopefully in the region of 10-15 minutes, but possibly longer if...
by Iain Ogilvie | Jan 13, 2025 | service alert
We’ve just been made aware of an issue that started on Wednesday night (8th Jan) and affects customers using our service to forward to Microsoft using *.mail.protection.outlook.com addresses. It seems that Microsoft changed something in the way they present the...
by Iain Ogilvie | Mar 21, 2024 | service alert, service enhancement
GMail, along with a number of other email platforms, are insisting on stronger email credentials: setting an SPF Record for your domain is an absolute essential now, but DKIM and DMARC are becoming increasingly relevant. We have now launched support for DKIM –...
by Iain Ogilvie | Mar 4, 2024 | service alert
It has become apparent that there are issues with the latest versions of Microsoft Outlook that preclude its use with non-Microsoft email platforms, such as ours....
by Iain Ogilvie | Jan 19, 2023 | service alert
We are currently seeing an increased number of bounces when customers are sending email to GMail accounts. The usual error message contains: “This message does not pass authentication checks”. In most cases emails are rejected by GMail for failing an SPF...
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