Welcome to your MailCore Pro Account

MailcorePro is our in-house developed email and collaboration platform.

All your information can be accessed via your favourite email client (including full Outlook integration) and through the webmail interface at https://mail.verygoodemail.com

Changing your MX Records

In order to redirect your emails to us you need to change your current MX records to:

10 a.mx.verygoodemail.com
20 b.mx.verygoodemail.com

Please be aware that it might take up to 24 hours before your DNS changes fully propagate.

Control Panel

You can access your control panel, emails and spam via the following URL:

https://mail.verygoodemail.com

When you log in, you will be presented with a Webmail view.

For control panel configuration and tools, please click on ‘Admin’ at the top right corner.

Using IMAP/POP3/SMTP

You can access your email using IMAP or POP3. We strongly recommend using IMAP rather than POP3 – simply because IMAP is stored on the server, supports folders and can be accessed using other clients concurrently. With POP3, if you delete the messages from your server they will not be accessible from anywhere else.

You can access your MailCore Pro account using IMAP/POP using the following settings:

Server Name: mail.verygoodemail.com

User Name: user@domain (provided in your Welcome email)

Password: yourpassword (provided in your Welcome email)

IMAP using SSL port 993.

POP3 over SSL port 995.

SMTP + SSL port 465 – please enable “My Server Requires Authentication” for outbound emails.

Detailed Guides

More detailed Set-Up Guides can be found here.

Support

If you require support please email us at support@verygoodemail.com to raise a ticket, or call us on 01442 927470 during office hours.