Customer Update - March 2017

Choose from our range of high performance email solutions: wibble, wibble

MailCore Pro

£2.50

  • A perfectly formed alternative to Zimbra, Hosted Exchange and GMail from a company that focuses on high quality email solutions – and nothing else! Email hosting and office collaboration service: providing email, shared calendars, shared contacts, shared files and notes. Includes Weapons-Grade anti-virus and anti-spam filtering as standard. Our recommended email and collaboration platform for small to medium enterprises.

Zimbra

£3.99

  • Reduce costs – increase productivity. Zimbra email hosting from The Very Good Email Company: All the benefits of the Zimbra enterprise-class email, calendar and collaboration solution, with our ‘weapons grade’ spam and virus filtering as standard! Mailboxes from only £3.39.

MessageBunker

$9.99

Fax

$9.99

  • Delighted with the choice we made in The Very Good Email Company. The solution has enabled us to reduce costs compared to a managed, in-house solution and the levels of support we’ve had have been great.

    Mark Taft, Community Trade Union

We work for you with you

Making stuff work

Email anti-spam and ant-virus filtering before it hits your network

Anti-Spam

Multi-layered filtering – spam filtering that works!

Email anti-spam and ant-virus filtering

Anti-Virus

Multiple filters – removing threats before they get anywhere near your customer.

Email SMTP filtering

Outbound SMTP Filtering

Never have to worry about accidentally infecting a customer, supplier, or friend.

Email attachment filtering

Powerful Attachment Filtering

Powerful controls to block a variety of attachment types such as .exe files

email whitelists, email blacklists

Blacklists and Whitelists

Override our and block or allow emails from certain addresses, or whole domains.

never lose an email

No Lost Email

Loss of server or connectivity? We’ll queue the mail until fixed.

Eemail business continuity

Business Continuity

and disaster recovery – view, send and receive queued email via a webmail client.

online email management

Online Management

Everything easily configured online – changes are instant.

email filtering for Office365

Office 365

Fully compatible with Office 365 using journaling

email spam digest

Spam Digest

Individual daily Spam Digest available listing identified emails.

email test accounts

Test Accounts

No obligation test accounts available on request.

only available through Partners

Partner Only

Only available from our accredited Partners.

Test

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Service Alert: Mail Server Reboot Last Night

Just a quick note to say that this was done at approx 23:15, and all seems OK today, but we will con...

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Service Alert: Mail Server Reboot

Further to our previous message, we are going to reboot the server mail001 at approx 11pm tonight as...

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Service Alert: Mail Server POP3 Issues

Since 20:44 yesterday, we have experienced some intermittent POP3 issues on one of our back-end mail...

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Service Alert: SSL Certificate Issues

The SSL certificate for apm-internet.net was recently revoked with zero notice (it was due for renew...

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Admin Portal Access Issues

We are aware that, when using the standard access URL, users are getting a blank screen, instead of...

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Emails Circulating this morning re. ‘Reseller Account’

We are aware of a number of emails going out with the subject ‘Reseller Account Closed’ - pleas...

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Fax sending issue

Currently experiencing some outbound sending issues via one of our Telco providers - customers are ...

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Service Alert: zimbra002 issues earlier today

From Adrian: An explanation is in order about the zimbra002 downtime this morning, so please bear...

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Service Alert: zimbra004 Reboot

The Zimbra server, zimbra004 has just crashed and is being rebooted. Please bear with us while we ge...

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Service Alert: Zimbra Server Maintenance

We will be performing minor maintenance of the following servers on Thursday the 5th July, starting ...

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Service Alert: Server Upgrade – zimbra002 – tomorrow (Wed 7th Feb)

Reminder We will be upgrading our zimbra002 server to Zimbra 8.7 tomorrow night, with work commenci...

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Service Alert: Server Upgrade: zimbra003 – tomorrow (Wed 31st Jan)

Reminder After being delayed for a week we will be upgrading our zimbra003 server to Zimbra 8.7 tom...

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Service Alert: Server upgrade – zimbra004 – tomorrow (Wed 17th)

Reminder We will be upgrading our zimbra004 server to Zimbra 8.7 tomorrow night, with work commenci...

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Service Alert: Zimbra Upgrades

Important - Zimbra Upgrades As part of our ongoing programme of service enhancements, we will...

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Service Alert: Major Proxy Server Issues

It looks like we've suffered from some sort of attack against our proxy servers, which has unfortuna...

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Service Alert: Zimbra004 Server – PSU Issue (Continued)

From approximately 7pm tomorrow evening (Wednesday 18th October) we will be performing a cold reboot...

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Service Alert: Zimbra004 Server – PSU Change

From approximately 7pm this evening (or shortly thereafter) we will be swapping out a faulty Power S...

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Service Alert: CEO Spam

We've seen an influx of what is known as 'CEO Spam', where an email is supposedly sent from the boss...

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Service Alert: verygoodemail.com SSL Certificate Renewal

We're just renewing the SSL certificate for verygoodemail.com This will be rolled out onto the Zi...

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Service Alert: SSL Issue With iPhones

Following the disruption yesterday with the expiry of the *.apm-internet.net SSL certificate, we ren...

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Service Alert: Password Security

Password Security We are seeing a significant rise in customers' email accounts being used to dis...

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Service Alert: WannaCrypt

I'm sure you've all heard the news over the weekend about this ransomware and the damage it has done...

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Service Alert: Outbound SMTP Server – Some Bounces

We've been working on an SSL issue with one of our outbound SMTP servers. During the process of runn...

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Service Alert: Zimbra Server Upgrades

Starting on Mon 13th Feb, we will begin a series of Operating System upgrades to our Zimbra servers ...

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Using MessageBunker with Gmail

A requirement of MessageBunker that we store the user's credentials, encrypted of course, so tha...

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Under the hood: Spam Wars

In the ongoing war against the spammers, we have put a lot of effort over the last year or two in lo...

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Old MessageBunker is dead, long live the new one!

Following on from our announcement at the end of September regarding the new MessageBunker inter...

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MessageBunker gets a major upgrade!

The development team have been beavering away over some hot code again and we’re delighted to anno...

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MailCore Pro Price Reduction!

For customers using MailCore Pro we are delighted to announce that, with effect from your first bill...

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Service Alert: Anti-Virus False Positives

We have been made aware that several users of our anti-virus email filtering are receiving what appe...

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Service Alert: Stats Update

We'll be doing an update to the stats database this afternoon. This process will take around 30 minu...

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Under the hood: Upgrading MySQL 5.1 -> 5.6 with zero downtime

Downtime is not an option for us. We might get away with a minute or two in the middle of the night,...

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Service Alert: Issue with Control Panel Quarantined Email Viewing

We have an issue with this, which we are currently investigating. While we fix this, there are other...

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Email Anti-Virus Filtering Upgrade

Today we have introduced a further level of protection our anti-virus service. Using our control pan...

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Service Alert: Mail SSD Backend Announcement

We're pleased to announce that following months of behind-the-scenes work, all Mailcore and wholesal...

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Service Alert: Notification of SQL Works

On Thursday 28th July, starting at approx 10pm, we will begin the final stage of a central database ...

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Service Alert: Notification of upgrade for CalDAV users

On the evening of Thursday 26th May we will be upgrading all our MailCore Pro CalDAV servers to a ne...

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New Log Searching Feature for Partners

We've introduced a new feature to the Partner Control Panel: Search Logs. If your customer thinks th...

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New Gateway Control Interface

Gateway gets a Major Upgrade! We're delighted to announce the launch of our new Gateway Control Pan...

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Service Alert: Anti-Virus Extreme Setting – Macros

We have just enabled a new feature for those using Extreme setting on Anti-Virus. This blocks all Wo...

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Zimbra mailboxes – now with a huge 50GB of storage!

We’re delighted to announce that we are upgrading the amount of storage quota included as stan...

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Service Alert: Scheduled Server Maintenance

We need to perform memory upgrades to two back-end mail servers, and would like to reserve the follo...

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Service Alert: Update to MailCore Pro

For your information, we will performing a minor update to the MCP database this evening to prepare ...

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Archive Exchange and Office 365

Email Archiving and Discovery for Microsoft Exchange and Office 365 MessageBunker silently duplic...

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Spam Digest Upgrade

Spam Digest Alerts just got even better... Users can now specify which days of the week and which...

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Quiet Mail

Introducing Quiet Mail – sanity for your inbox! Ever dreamed of finding a simple way to de-clut...