Service Alert: zimbra003 Hardware Migration

Next Thursday 27th August we will be performing a hardware upgrade for zimbra003 to take it onto newer faster hardware and full SSD disk system.

This work will start at 10pm BST, and will hopefully complete within an hour or less, but it is possible that it will take several hours if things don’t go perfectly to plan.

Please accept our apologies for any inconvenience caused by this work.

Service Alert: MX Records Changed

We are making some backend changes that is affecting the IP addresses of our MX records.

If you use our MX records, or have delegated your MX to us, you don’t need to do anything.

However, if you have set your own MX records, please alter them to point to the following IP addresses:

All should have equal preference.

Any other MX record addresses will be gradually phased out over the next month, or two.

COVID-19 and The Very Good Email Company

All of our staff are working normally, but remotely, and have access to all necessary support tools and the network.

Services and support will continue as usual – if you have a support query please email and we will respond as quickly as we can.

Our very best wishes to all our customers and Partners at this difficult time.