Service Alerts

Service Alert: zimbra002 Upgrade Work

The zimbra002 upgrade went as planned last night. It took about 2 hours in the end because there are more files on that server, so it took a bit longer to process. There will be another short (< 5 min) outage tonight at 10pm, and then again one evening next week, and...

Service Alert: Zimbra Upgrades

We're pleased to say the upgrade to zimbra004 went as planned last night, with a total downtime of approx 75 minutes. There will be another short outage tonight at 10pm to move some files around (< 5 minutes). Also, reminder that zimbra002 will be going through the...

Service Alert: Issue with Microsoft 365 Users

We've been making some changes on our back-end mail servers that resulted in a number of accounts being moved to a new server. This was done without disruption except for those who are SMTP forwarding to Microsoft 365. This disruption was caused by Microsoft having...

Service Alert: MX Records Changed

We are making some backend changes that is affecting the IP addresses of our MX records. If you use our MX records, or have delegated your MX to us, you don't need to do anything. However, if you have set your own MX records, please alter them to point to the...

Service Alert: Back-end Server Reboot

We are going to do an emergency reboot at 11pm tonight of one of our back-end mail servers. The filing system has started to have some unusual delays. This happened to another server about a year ago and a reboot fixed it. As this server has been up for 4 years, we...