It’s Time To Forget About Email

Take a straw poll of some system administrators and you’ll find that they spend far too much of their time thinking about email. In many ways, it’s the forgotten service in any company. After all, you just set it up and it works, right? If only that were the case.

Email is a tricky beast; a glorified note system developed in the 1960s by universities contracted to the American Department of Defense research group, DARPA. It was never intended to be used in the volumes it is today, or become a business tool as critical as the phone or fax. If you want to handle mail in any kind of volumes, you soon discover the email world is full of queues, bounces and short-tempered end-users who can’t understand why their mail hasn’t arrived yet!

After a combined total of over 40 years dealing with large-scale email servers, the founders of The Very Good Email Company decided it was time to forget about email. It was a simple, yet formidable task: create the smartest, fastest, most robust email system ever built; add in the features people need without over-complicating the system, and invite others to use it as their email platform.

With over 8 years of development, fine tuning, and enhancement behind it our mail platform provides the ultimate in clean, safe, email environments – whether it’s processing and filtering email for our range of Hosted Email solutions, or providing external filtering for the email feed to your in-house email servers.

You can stop worrying about that email server, you know, the one that keeps your technical staff’s swear box full.

You can forget about the constant onslaught of spam, which of course is directly proportional to the number of complaints about spam from your customers.

We’ll do the filtering and hosting, you do the invoicing and you can also get back to working on the core business that email servers can so easily distract you from.

Still want to keep your email ‘in-house’? How does your current email infrastructure stack up…

Be honest – how did you do?

Good reasons to avoid doing this yourself

You don’t have time. You’re busy! Things to do! You wouldn’t spend time slaving over making your phone work, would you? You get help. Most companies contract out their PBX arrangements to external companies because it’s simply not good business sense to spend time on it yourself.

It’s really, really important. Have a think about how long you could last without email before a serious problem arose. What about your reputation? A bounced email doesn’t often impress a potential customer.

It’s hard. Building our platform took eighteen months of planning, testing, development and refining. In fact, we’re still making it better and have no plans to stop. As email is a core part of our business, we’ve been able to build a team of talented individuals who excel in this field.

It’s expensive. You need at least two of everything and a proper environment to put it all in. The outsource model allows us to offer this out at a small fraction of doing it yourself. It requires constant attention.

Once built, you need to be sure it’s going to work. That means constant monitoring and testing. Even then, are you tracking capacity, throughput times, looking for indicators of future problems?

We monitor 24/7, and not only for the obvious things. Our traffic analysis allow us to see trends in capacity and allow us time to increase the capability of specific areas of the system before they are needed. Even during sudden spikes in traffic we can react quickly and reassign servers if required.

If any of the above strike a chord we need to talk!