Contact Support

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Getting Help

We take our customer’s support requirements very seriously. If you require technical support, please complete the simple form below. The information you provide will help us to resolve any issues as quickly and efficiently as possible.

Standard support hours are 09:00 to 17:30 Monday – Friday.

Accounts query form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 927470. Lines open 09:00 to 17:30 Mon-Fri.

faxtastic! support form

Alternatively, please email support@verygoodemail.com.
If you wish to speak with us in person, please call 01442 927397. Lines open 09:00 to 17:30 Mon-Fri.

Gateway support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 927470. Lines open 09:00 to 17:30 Mon-Fri.

Mailcore support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 927470. Lines open 09:00 to 17:30 Mon-Fri.

MessageBunker support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 927470. Lines open 09:00 to 17:30 Mon-Fri.

Zimbra support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 927470. Lines open 09:00 to 17:30 Mon-Fri.

Latest News

We’re delighted to announce that our Zimbra servers have all been upgraded to Zimbra 7.  Listed below are a few of the benefits – for a more detailed overview take a look at the Zimbra Enhancements document.

  • Support for 64bit Outlook 2010
  • Documents have merged with ‘Briefcase’
  • Support for ‘Send later’ in webmail
  • Better mobile phone support
  • Enhanced compatibility with a number of web browsers

If you need any additional information on our Zimbra service please let us know.

Testimonials

“We are delighted with the choice we made in The Very Good Email Company. The solution has met our communications needs, enabled us to reduce costs compared to a managed, in-house solution and the levels of support we’ve had from the team have been great.”
Mark Taft, Service Centre Manager, Community Trade Union
http://www.community-tu.org/

“After several years working with various providers and numerous platforms, we have found a flexible, reliable system in the Very Good Email Company model. Our customers now have the ability to not only access their mail from anywhere but also the power to control all aspects of how it is delivered. As a hosting company with over 10 years experience in running, maintaining and handling customer websites and their associated email I would recommend The Very Good Email Company to anyone that takes email delivery seriously.”
Steve Bradley, Widescope.net

http://www.widescope.net/

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