Contact Support

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Getting Help

We take our customer’s support requirements very seriously. If you require technical support, please complete the simple form below. The information you provide will help us to resolve any issues as quickly and efficiently as possible.

Standard support hours are 09:00 to 17:30 Monday – Friday.

Accounts query form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 892640. Lines open 09:00 to 17:30 Mon-Fri.

faxtastic! support form

Alternatively, please email support@verygoodemail.com.
If you wish to speak with us in person, please call 0906 700 3230. Calls cost 50p per minute (additional network provider charges may apply). Lines open 09:00 to 17:30 Mon-Fri. Please ask the billpayers permission

Gateway support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 892640. Lines open 09:00 to 17:30 Mon-Fri.

Mailcore support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 892640. Lines open 09:00 to 17:30 Mon-Fri.

MessageBunker support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 892640. Lines open 09:00 to 17:30 Mon-Fri.

Zimbra support form

Alternatively, please email support@verygoodemail.com
If you wish to speak with us in person, please call +44 (0)1442 892640. Lines open 09:00 to 17:30 Mon-Fri.

Latest News

We are delighted to announce the introduction of two new services to the MessageBunker platform, as follows:

PST file import
. If we are sent PST files on USB hard disk, or USB key, we will import these into the database.

Data backups can now be provided on demand. The turnaround time for this service is up to 2 weeks. We expect some customers may wish to have this done on a monthly basis.

MessageBunker is available from our network of Accredited Partners

Testimonials

“After several years working with various providers and numerous platforms, we have found a flexible, reliable system in the Very Good Email Company model. Our customers now have the ability to not only access their mail from anywhere but also the power to control all aspects of how it is delivered. As a hosting company with over 10 years experience in running, maintaining and handling customer websites and their associated email I would recommend The Very Good Email Company to anyone that takes email delivery seriously.”
Steve Bradley, Widescope.net
http://www.widescope.net/

“Upgraded to a paid MessageBunker account. Found a critical email I thought i’d lost within seconds using the service. Nice people too!”
Andrew Foster, autonomous ideas. http://www.autonomousideas.co.uk

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