At The Very Good Email Company your email is in a safe place…

Hosting Environment

Our servers our hosted within two world-class data centres which are amongst the most secure in the UK: Telehouse London and Blue Square, Milton Keynes.

Telehouse

• Independent client card identification access system
• Secure & monitored single-person point of entry, physically guarded 24/7 and integrated digital video camera surveillance
• Proximity card access will be provided from the main Data Centre building and will be issued to specific facilities management suites
• Strict security processes in place to ensure delivery and loading of goods are secure
• CCTV coverage for the perimeter, common areas and facilities management suites
• Secure access procedures to ensure only nominated staff gain authorised access

Blue Square

• Purpose-built from the ground up as a data centre
• Secure compounds with 3-metre fencing and electric entry, including anti-tailgating systems
• Airlock entries
• CCTV throughout
• Zoned access (i.e. authorised engineer’s keyfob only allows access into the room where our servers are, but no other room)
• Entry via 24/7 swipe card systems, with 6-layer entry
• 24/7 on-site Security. Only our senior engineers have access
• 2 x 3 megawatt sub-stations (N+N)
• G&M generators (N+N) with 30 hours of on-site fuel storage
• N+N Chloride UPS system @ 10 minutes autonomy
• A+B power feeds to each rack
• N+1 chilled water Air handling system @ 22ºC
• Redundancy

All machines have RAID and twin PSUs fed from discrete power lines into the building. For optimum server environment there are multiple redundant UPSs and air conditioning with generators onsite. We also have physical spares onsite and on-call engineers 24/7.

Backup Policy

• Daily incremental backups and weekly full backup

For further information take a look at our Network.