Archive for the ‘General’ Category

Zimbra Upgrade – update

Thursday, March 11th, 2010

Upgrade to Zimbra001

We are pleased to report that the overnight upgrade to Zimbra001 was successful and the server is now running version 5.0.22 – the most up-to-date release of Zimbra 5.

More news on Zimbra upgrades to follow shortly.

Zimbra Upgrade – planned maintenance to Zimbra001

Tuesday, March 9th, 2010

Upgrade to Zimbra001

On Wednesday evening we will be upgrading our Zimbra 001 server to the latest release of version 5, with a view to upgrading to version 6 in the very near future.

In order to minimise any disruption this work will take place from midnight and will take approximately half an hour.

This will incur a short amount of downtime when you will not be able to access your mailbox. However, no emails will be delayed at this time as our unique infrastructure allows us to queue up messages for delivery when the system comes back online.

You shouldn’t need to upgrade to a later version of Zimbra Connector, however the latest version of the Connector is available from our support pages should you need it.

No action is required on your part.

Partner Directory

Wednesday, February 24th, 2010

We’ve been delighted by the response so far to the changes and enhancements to our Partner Programme and are aware that a number of online referrals have already occurred via the Partner Directory.

From feedback we’ve received we are refining the Partner Listing to define those Partners that are able to sell individual Very Good Email Company services, and those that will only bundle along with other services.

We will be contacting all listed resellers over the next week, or so, to confirm how they wish to be listed.

We are currently putting together a couple of Partner Training dates for the second half of April – more details to follow shortly.

Don’t forget – MessageBunker, Gateway and Mailcore services are now only available through our Partners.

New MessageBunker additions

Thursday, February 18th, 2010

We are delighted to announce the introduction of two new services to the MessageBunker platform, as follows:

PST file import
. If we are sent PST files on USB hard disk, or USB key, we will import these into the database.

Data backups can now be provided on demand. The turnaround time for this service is up to 2 weeks. We expect some customers may wish to have this done on a monthly basis.

MessageBunker is available from our network of Accredited Partners

MessageBunker goes Channel only!

Friday, February 12th, 2010

Following on from the success of our MessageBunker in-the-cloud email archiving service within our Partner network we can announce that from today – 12th February 2010 – this service is only available through accredited Partners.

This removes any potential conflict with direct sales and enables Partners to provide this innovative service alongside their existing email solutions.

Take a look here for a list of MessageBunker Partners.

If you’d like to become an accredited Partner please contact us at partner@verygoodemail.com and start generating new revenues today!

Iain

Legitimate Spam?

Wednesday, February 3rd, 2010

Just reading an interesting piece over on ISP Review entitled Marketers Complain Legitimate Email Blocked as SPAM by UK ISPs

It’s not the argument of what constitutes Spam – we’re all different – but I did find myself agreeing strongly with one of their conclusions: “we do encourage any ISP that deploys anti-spam filtering to give its customers some degree of control over which addresses it applies to; even if that is merely in the form of a basic “on” and “off” switch.”

We’d strongly agree with that sentiment – and being able to select the level of filtering (from ‘Low’ to ‘Extreme’) has always been a core feature of our filtering platform here at The Very Good Email Company, along with the ability to view and restore any removed mail from the customers’ Spam folder.

Iain

Zimbra to be acquired by VMware

Wednesday, January 13th, 2010

Today’s announcement that VMware are to acquire Zimbra appears to be a very positive move forward for this industry leading email and collaboration platform.

Based on a modern, flexible architecture designed for virtualization and cloud-scale infrastructure, the Zimbra technology provides substantially lower total cost of ownership than traditional solutions. Zimbra products offer a full enterprise feature set and excellent interoperability with legacy email environments. Zimbra has been deployed across small and large environments as a hosted service with leading email solutions providers such as The Very Good Email Company.

As a Zimbra Silver Hosting Partner we look forward to continuing our close working relationship with Zimbra and to a great future for both companies.

http://www.vmware.com/company/news/releases/zimbra.html

Recruiting Partners!

Monday, January 11th, 2010

New Year – New Opportunities!

We’ve re-vamped our existing Partner Programme and is actively seeking to recruit new Partners from within the Channel.

The new programme provides the ideal platform for Partners to leverage the power of high performance email anti-spam, anti-virus, hosting and archiving services. As well as introducing formal Bronze, Silver and Gold accreditations with training, enhanced margins, co-op funding and client referrals, the company is removing a number of its services from direct sale and made them available solely through our Partner channel.

To apply and start adding new revenues to your business simply contact our Partner Team.

VAT Changes

Wednesday, December 23rd, 2009

As stated by the Chancellor in his Pre-Budget Report  on 9th December, the standard rate of VAT will return to 17.5% on January 1st 2010. We are therefore updating our invoicing and payment platforms to reflect this.

If you currently pay for services from The Very Good Email Company, such as Faxtastic, or any of our other email services, through Worldpay you will receive an update directly from them advising you of the amount to be paid. You will need to do nothing and changes in charges we make will take effect from midnight on December 31st.

On a happier note we hope you have a wonderful Christmas and New Year!

Contacting us today

Tuesday, December 22nd, 2009

Like many businesses we’re having a few problems getting into the office today and some staff are working remotely. If you call us and don’t get an answer – please drop us an email and we will respond as quickly and efficiently as possible: support@verygoodemail.com or sales@verygoodemail.com

Latest News

We are delighted to announce the introduction of two new services to the MessageBunker platform, as follows:

PST file import
. If we are sent PST files on USB hard disk, or USB key, we will import these into the database.

Data backups can now be provided on demand. The turnaround time for this service is up to 2 weeks. We expect some customers may wish to have this done on a monthly basis.

MessageBunker is available from our network of Accredited Partners

Testimonials

“After several years working with various providers and numerous platforms, we have found a flexible, reliable system in the Very Good Email Company model. Our customers now have the ability to not only access their mail from anywhere but also the power to control all aspects of how it is delivered. As a hosting company with over 10 years experience in running, maintaining and handling customer websites and their associated email I would recommend The Very Good Email Company to anyone that takes email delivery seriously.”
Steve Bradley, Widescope.net
http://www.widescope.net/

“Upgraded to a paid MessageBunker account. Found a critical email I thought i’d lost within seconds using the service. Nice people too!”
Andrew Foster, autonomous ideas. http://www.autonomousideas.co.uk

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